INCIDENT RESPONSE MANAGEMENT

INCIDENT RESPONSE MANAGEMENT

Incident Response is the process of cleanup and recovery during a cybersecurity breach. You might also see these breaches referred to as security incidents, IT incidents, or computer incidents and you need a plan and a team dedicated to managing the incident and minimizing the damage and cost of recovery.

If you work in cyber-security there are incidents that occur on a daily basis that need a response.  They can be from a minor issue to something significant.  Having an incident response plan that is well documented and practiced is part of the key to incident management.

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HOW CAN WE HELP?

Esha IT can help with all aspects of incident management.  We leverage a 5-step plan to make sure you are ready. 

  • Preparedness: Have a corporate security policy including data classification, consequences of violations, definitions of security incidents, communication plan, and a prioritization structure.
  • Identification: Define what criteria activates an incident response. Have the right tools – logging, SIEM, MDR, and vulnerability program to help with identification and prioritization.
  • Containment: Have a short- and long-term containment plan. Short term is what needs to be done immediately to stop the threat from spreading.  It also means preserving the systems/logs for forensics later.  Long term is bringing back the business with the threat blocked.
  • Removal: This involves the removal of the threat actor and bringing back all business processes to standard operations. As part of this, the forensics team will require images of all disks, logs, malware reports.
  • Recovery: Leverage forensics to understand in detail what was compromised. Harden any vulnerabilities found and report back to any compliance authorities e.g. HHS, PCI, etc where needed. 

Esha IT can help create a strategy before an incident occurs or help with eradication and recovery in case one does occur. 

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